Terra Gift World
Website: www.terragiftworld.in
Contact Email: info@terragiftworld.in
Terra Gift World respects your privacy and is committed to protecting your personal information. This Privacy Policy is prepared in accordance with Indian Information Technology Act, 2000, Consumer Protection (E-Commerce) Rules, 2020, applicable GST regulations, and globally accepted data protection principles.
1. Information We Collect
We may collect the following information when you use our website or place an order:
- Personal details such as name, email address, phone number, billing and shipping address
- Order details, invoices, and transaction records (as required under GST and Indian tax laws)
- Payment information (processed securely via third-party payment gateways; we do not store card, UPI, or bank details)
- Technical data such as IP address, browser type, device information, and cookies
2. Purpose of Data Collection
Your information is collected and used for the following purposes:
- Processing orders, shipping, and delivery
- Generating tax invoices and GST compliance records
- Customer support, refunds, and replacements
- Communication regarding orders, services, and important updates
- Improving website performance and user experience
- Marketing and promotional communication (only if you opt in)
3. Legal Compliance
We collect and retain personal and transactional data as required under:
- Indian GST laws and accounting regulations
- Consumer Protection (E-Commerce) Rules, 2020
- Other applicable statutory and legal obligations
Such data is retained only for the period mandated by law.
4. Sharing of Information
We do not sell or trade your personal information.
Your data may be shared only with:
- Logistics and delivery partners for order fulfillment
- Payment gateway providers for secure transactions
- Government or legal authorities when required by law
All partners are bound by confidentiality and data protection obligations.
5. Data Security
We implement reasonable security practices and procedures to protect your personal information, including secure servers and encrypted connections.
While we strive to protect your data, no online transmission is completely secure, and absolute security cannot be guaranteed.
6. Cookies and Tracking
We use cookies to:
- Enhance website functionality
- Understand user behavior and preferences
- Improve browsing experience
You may disable cookies via your browser settings; however, some features of the website may be affected.
7. User Rights (Global Privacy Standards)
In line with global privacy principles, users have the right to:
- Access and review their personal data
- Request correction or deletion of personal information
- Withdraw consent for marketing communications
Requests can be made by contacting us via email.
8. Third-Party Links
Our website may contain links to external websites. Terra Gift World is not responsible for the privacy policies or practices of third-party sites.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. Policy Updates
This Privacy Policy may be updated from time to time to comply with legal, regulatory, or operational requirements. Updated policies will be posted on this page.
11. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at: