Terra Gift World
Website: www.terragiftworld.in
Refund Email: refund@terragiftworld.in
At Terra Gift World, we are committed to providing quality products and customer satisfaction. Please review our return policy carefully.
Eligibility for Return or Replacement
Returns or replacements are accepted only under the following conditions:
- Manufacturing defect in the product
- Wrong item received
Returns will not be accepted for any other reasons.
Return Conditions
- The issue must be reported within 48 hours of delivery
- The product must be unused, undamaged, and in original packaging
- Customers may be asked to provide clear images or an unboxing video for verification
Non-Returnable Items
- Products damaged due to misuse or mishandling
- Change of mind or personal preference
- Minor color or design variations due to screen differences
Return Process
- Email us at refund@terragiftworld.in with your order details and issue description
- Attach images/videos showing the defect or wrong item
- Our team will review and confirm eligibility
- Once approved, a replacement or refund will be processed
Refunds
- Approved refunds will be credited to the original payment method
- Refund processing may take 5–7 business days after approval
Contact Information
For all return and refund-related queries, please contact:
📧 refund@terragiftworld.in
🌐 www.terragiftworld.in